As by default users are not in the Administrators group, a window titled ” Found New Hardware ” may tell you: Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service? Select the operating system currently on the computer, scroll down, and then expand BIOS. Find new device drivers if you changed operating systems. To make sure the Windows device driver for the fingerprint reader is up-to-date; follow the steps in Updating the device driver. If your device driver is up-to-date, see if your access manager software is compatible with your fingerprint reader. Buttons, switches, and fingerprint reader Item.

Uploader: Moogule
Date Added: 20 March 2010
File Size: 8.72 Mb
Operating Systems: Windows NT/2000/XP/2003/2003/7/8/10 MacOS 10/X
Downloads: 91813
Price: Free* [*Free Regsitration Required]

HP Compaq p Notebook PC – Driver Downloads | HP® Customer Support

After updating the access manager, see the access manager online help for information on setting it up. Contact HP for technical support or repair service.

HP Compaq b User Manual 90 pages. Under System Configurationlook for a Biometric Device option; if it exists, enable it. If a biometric option does not exist in your BIOS, then the fingerprint reader is always enabled. HP Compaq nc Laptop.

Np product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Click “Finish” when complete. Verify also that the wireless light with an antenna symbol above the keyboard is on blue light.


Support Forum Join the conversation! Please try again shortly. Slowly slide your finger downward over the fingerprint scanner.

Find new device drivers if you changed operating systems The fingerprint device drivers and security software are designed for specific operating system. C heck that your notebook wireless interface is switched on wireless button above the keyboard with blue light on.

HP Customer Support – Software and Driver Downloads

Logon accounts contain user’s names and passwords for secure applications and web sites that you register with the access manager. Retina scans and fingerprint readers are the most common biometric devices. If the installed driver is the same version, right-click the device driver, and then select Update driver software to refresh the driver. Tell me what you’re looking for and I can help find solutions.

Enter cokpaq Windows password if you have one. If you choose to change the OS, you may have trouble setting up the fingerprint reader again. The HP Compaq nc Laptop is a specialized business laptop that comes with advanced security features including a biometrics fingerprint reader. Select the desired files and choose ‘Download files’ to start a batch download. Choose ‘Refresh’ to update the list. Select your desired files and a list of links will be sent by email. In that folder, double click on Setup.

How to Set Up the Biometrics Fingerprint Reader on an HP Compaq NC6400 Laptop

Depending on the model and the year it was purchased, HP provides a number of access manager applications. This tool applies to Microsoft Windows PC’s only. You need to update it for the original configuration of your notebook on the HP support web site. When Windows detects a wireless network for the first time, it should prompt you with a Wireless networks detected message in the notification area of your taskbar.


In the Device Managerclick Biometric or Biometric Devices to expand the list of recognized biometric sensor devices. Tell me what you’re looking for and I can help find solutions. This is because the hardware may not compqa installed on the notebook, or it may be damaged.

How to Set Up the Biometrics Fingerprint Reader on an HP Compaq NC Laptop |

If the CMF icon is not present reboot your computer and wait some minutes. Digital Persona application software for 32 bit Vista vompaq Windows 7. Select your operating system and version. Then click on the HP Wireless Assistant window which appears in the bottom right corner of the screen.